Patient Services Specialist / PCA- Per Diem, Evenings, Float

About the role

Advanced Radiology Consultants is one of the largest independent radiology practices in the tri-state area with the most experienced radiologists. We are looking for a Per Diem Patient Services/Patient Care Assistant to join our team to float and work evenings. The primary function of this position is split between front desk duties and assisting the technologist with patient care.

Responsibilities

• Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service
• Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs
• Complete patient admission process accurately and efficiently
• Provide and explain exam preps to patients, resolve patients' questions or concerns; if necessary seek assistance from technologists or physicians
• Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules
• Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested
• Scan documents accurately
• Ensure that incoming faxes are delivered and/or acted on immediately
• Maintain records of all outside reads; ensure that results are communicated on time
• Stock and prepare radiologic rooms
• Assist patients on and off the exam table

Qualifications

• High school diploma or general education degree (GED)
• Graduate of Medical Office Assistant Program preferred
• Minimum 1-2 years' related experience and/or training; or equivalent combination of education and experience

Skills

• Ability to multi-task and function in a fast paced, high volume environment
• Strong typing skills desired
• Basic knowledge of anatomy and medical terminology
• Ability to assist patients on and off exam tables