Patient Services Specialist II- Valley Ortho

Valley View's Valley Ortho clinic is looking for a Patient Service Specialist II to join our team. This is a full-time, day shift position.

Responsibilities

• Provides patients and physicians with professional and friendly reception duties.
• Organizes patient flow, keeping physicians and patients on schedule.
• Maintains patient files and accounts in a professionally accurate manner.
• Screens office manager, physician and nurse calls, handling appropriately.
• Cross-trains in PCT/CNA/MA role.
• Performs all clinical duties per licensed health care provider or delegation of a registered nurse, designated specifically by the clinic.
• Provides assistance to licensed health care providers and nursing staff for general patient assessments, rooming patients, procedures, treatments, filing/retrieving medical records, and general office clerical duties.
• Performs patient care tasks following clinic standards of care as defined in policies and procedures.

Requirements

• High School graduate or equivalent.
• Current BLS Certification through the American Heart Association preferred or obtained within 3 months of hire.
• Required to successfully complete Assessment-Based Recognition (ABR) program in order entry for electronic health records (EHR’s), within 30 days of hire or a current CO CNA License or current RMA/CMA Certification.
• Two years in a reception or clerical field.

Skills

• Clerical: typing, filing, scheduling, computer, phone, and people skills.
• Excellent customer service skills; strong computer skills.
• Phlebotomy experience preferred.
• Laboratory and/or X-ray experience preferred.

Pay

Entry salary dependent upon education, skill set, and experience. Wage range: $20.00 - $28.87/hour.

Benefits

• Medical, Dental, and Vision coverage including coverage for eligible dependents.
• Employer paid basic life coverage with buy-up coverage options.
• Flexible Spending Account (FSA) for health care and dependent care.
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
• Tuition Assistance Available.
• Retirement Plan 401(a) and 403(b) plans with employer matching contributions.
• Employee Assistance Program.
• Employee discount on Valley View Medical Services.
• Employee voluntary benefits such as discounted RFTA bus passes, discounted gym memberships, corporate ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s).
• Free use of Sunlight and Aspen SkiCo day passes, based on availability.
• Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program.

About Us

Valley View is an independent, nonprofit health system based in Glenwood Springs, Colorado, comprised of a 78-bed hospital and 17 physician clinics from Glenwood Springs to Aspen and Eagle to Grand Junction. Providing a broad spectrum of health services including cutting-edge orthopedic and neurosurgical care, comprehensive cancer care, interventional cardiology, and more, Valley View is redefining community healthcare through its patients-first approach. Guided by a mission to care for you and your family, one patient at a time, Valley View caregivers partner with patients and families, making decisions collaboratively to do what’s best for the patient.