Patient Services Specialist - Hand

Essential Functions

• Prepares paperwork necessary for the patient visit.
• Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due.
• Follows the process for release of medical information and FMLA/disability forms completion as requested.

Skills And Abilities

• Excellent customer service skills
• Working knowledge of insurance
• Epic/EMR background a plus
• Medical terminology

Qualifications

• High school graduate and/or associate or bachelor's degree
• Prior experience in medical clinic setting preferred
• Medical records management experience a plus

Skills

• Health Care
• Health Insurance Portability & Accountability Act (HIPAA)
• Medical Records Management
• Medical Terminology
• Patient Care
• Patient Charting
• Patient Education
• Patient Information Education

Benefits

Employee Type: Regular

Qualifications:

• High school graduate and/or associate or bachelor's degree
• Prior experience in medical clinic setting preferred
• Medical records management experience a plus

Skills:

• Health Care
• Health Insurance Portability & Accountability Act (HIPAA)
• Medical Records Management
• Medical Terminology
• Patient Care
• Patient Charting
• Patient Education
• Patient Information Education

OrthoCarolina offers a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. Visit https://www.orthocarolina.com/about-us to learn more about Team OC.