Patient Services Specialist for GI in Oregon City

Job Details

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose

Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Clinic located in Oregon City.

About the Role

Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Clinic located in Oregon City. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy.

Responsibilities

• Primarily responsible for checking in and out new/established patients and scheduling appointments in an efficient and timely manner.
• Obtaining and completing insurance information.
• Communication with patients on multi-line phone system.
• Processing of incoming referrals and electronic fax submissions.
• Updating registration and EMR records as needed.
• Other duties as assigned.

Qualifications

• Minimum of one (1) year of work experience, preferably in a medical office, is strongly preferred.
• Specialty care GI experience is a plus!
• Prior Electronic Medical Record (EMR) experience is preferred.
• Epic experience is a plus!
• Familiarity with insurance and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Benefits

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance.
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options.
• Work-Life Balance: Paid Time Off plus 9 paid holidays annually.
• Wellness Support: Robust wellness program and employee assistance services.
• Commuter Benefits: 70% of Tri-Met transit pass covered.
• Additional Perks: Employee discounts and optional benefits like Pet Insurance.

Pay

Hiring range, based on experience and credentials: Level I: $19.59 - $26.51 per hour.
Level II: $21.55 - $29.16 per hour.
Level III: $23.71 - $32.07 per hour.

Schedule

This role is located at the Gastroenterology-South Clinic in Oregon City. Typical hours are Monday-Friday, (8:00 am-5:00 pm).