Patient Services Specialist

About the role

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsibilities include scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. Additionally, this position processes charges for clinic services, files insurance claims, responds to requests for information from patients and insurance companies, and maintains related information for the department.

Responsibilities

• Assist with patient arrivals and check-ins.
• Verify patient insurance.
• Possess computer skills necessary to the job: typing, entering patient information in electronic medical records.
• Answer phones.
• Schedule provider appointments.
• Work independently and as a team member.

Requirements

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Prior experience working in a medical practice and experience working in various computer programs: Microsoft Office, Excel, Electronic Medical Records, Insurance programs are preferred.

Qualifications

• A High School diploma or GED.
• 1-year Customer Service, office, or related experience.
• Additional education may substitute for the experience requirement.
• Prior experience working in a medical practice.
• Experience working in various computer programs: Microsoft Office, Excel, Electronic Medical Records, Insurance programs.

Skills

Computer skills necessary to the job: typing, entering patient information in electronic medical records. Basic customer service and administrative skills are required.

Benefits

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members.
• Paid Time Off – Including holidays, vacation, sick leave and more.
• Retirement Plans.
• Wellness Programs.
• Certified Mother-Friendly Workplace.

Pay

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Schedule

Day Shift.