Patient Services Representative - Women's Care

About the role

At Maria Parham Health, the Patient Services team is the crucial first point of contact for every patient. As a Patient Services Representative (PSR), you will be the welcoming face and helpful voice that greets patients upon arrival or when they call, providing direction and answering questions. You will ensure a smooth experience from the start, handling scheduling, registration, and other key tasks with efficiency and care.

Responsibilities

• Perform scheduling, registration, patient pre-admission, and admission at physician practices.
• Handle reception and discharge functions.
• Accurately obtain and update complete patient demographic information.
• Perform compliant patient liability collection techniques before, during, and after the date of service.

Requirements

• High school diploma or equivalent (Associate's degree preferred).
• Critical thinking skills and decisive judgment, with the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage, with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees.
• Financial Protection & PTO: Life, accident, critical illness, and hospital indemnity insurance; short- and long-term disability; paid family leave; and paid time off.
• Financial & Career Growth: Tuition assistance for higher education and certifications, loan assistance, and a 401(k) retirement package with company match.
• Employee Well-being: Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional Development: Ongoing learning and career advancement opportunities.