Patient Services Representative (PSR) - Southeast Clinic - Multi Specialty

About the role

Olmsted Medical Center is seeking a professional to join their team in the Internal Medicine, Dermatology, Rheumatology, and Active Aging Services departments. The position is full-time, Monday through Friday from 6:30 AM to 3:30 PM.

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up, and verifies demographics each time a patient arrives at the clinic.
• Maintains a current update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collections patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Performs other duties as assigned.

Qualifications

• Prior computer experience required.
• Knowledge of medical terminology preferred.
• General knowledge of Accounts Receivable preferred.
• BLS certification required.