Patient Services Representative II, Cardiology Call Center
Position Overview
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
Schedule
- Monday - Friday, 8 am - 5 pm (subject to change)
- Full Time
- 40 hours per week
- No weekend requirements
Requirements
- High School Diploma or equivalent education/experience
- 1 year of recent relevant experience
- Equivalent experience will be accepted in lieu of the required degree or diploma
Pay
Pay Range is $32.16 to $45.02 per hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.
Benefits
Eligible positions include a comprehensive benefits package.