Call Center Patient Access Representative II, Cardiology, Cardiac Access Center

Job Responsibilities

• Register patients accurately and efficiently
• Utilize multiple patient access areas
• Maintain service excellence to patients and visitors for face-to-face and telephone encounters
• Contribute to PAS Goals as defined annually (Collections, Palm Scanning, etc.)

Requirements

• A strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• A professional relationship with all clinical and non-clinical team members
• The ability to articulate compliance documentation and ensure completion of required patient consent forms
• Maintenance of patient privacy in accordance with HIPAA guidelines

Qualifications

• A High School Diploma or GED Equivalent
• Certified Medical Assistant preferred