Patient Services Representative- Emergency Department- Per Diem
Roles and Responsibilities
- Patient intake, such as greeting and check-in patients/verifying/updating patient demographics
- Aid patients with filling out consent forms
- Receive and process cash and credit card payments for medical services rendered
- Initiate calls, pages, and triage phone calls.
- Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties
Required Skills and Experience
- High school diploma or equivalent
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Ability to work independently
Preferred Skills and Experience
- Proficient in Microsoft Office Suite (Word, Outlook)
- Knowledge of medical terms and practices preferred
Physical Requirements
- Location: Cayuga Medical Center-101 Dates Drive Ithaca NY 14850
- Shift: Must be flexible to cover ALL shift times below
- Shifts may range between 7 AM and 11 PM.
- Typical Shifts:
- 6:45 AM - 3 PM
- 6:45 AM - 7 PM
- 10:45 AM - 7 PM
- 10:45 AM - 11 PM
- 2:45 PM - 11 PM
- Shift Structure: 8-hour shifts OR 12-hour shifts
- Must have at minimum 6 shifts in an 8 week scheduling period
- One shift MUST be a weekend
- 1 summer and 1 winter holiday where there is a need.
Pay Range Disclosure
Centralus Health and its affiliates are committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.