Patient Services Coordinator Senior/UKHC

About the role

The Patient Services Coordinator Senior will oversee patient flow and clinic operations in the Medicine Specialities: Gastroenterology, Rheumatology, Pulmonary, and Immunology. This position oversees PRA and PSC staff, manages day-to-day operations in clinic, and helps to monitor Epic functions relating to daily operations.

Responsibilities

• Work with practice manager and physician team leader to achieve optimal teamwork and operational excellence
• Schedule and train staff
• Maintain and evaluate performance
• Supervise and oversee registration and scheduling functions
• Provide coverage of clerical and clinical staff positions
• Implement process improvements
• Strive for high customer satisfaction and quality care

Requirements

• Associate’s degree or equivalent experience
• Experience with medical front office tasks such as registration, scheduling, and customer service
• Leadership or supervision experience preferred but not required

Qualifications

None

Skills / Knowledge / Abilities

• MS office
• Excel
• EPIC

Preferred Education/Experience

Associate’s degree or equivalent experience. Experience with medical front office tasks such as registration, scheduling, and customer service. Leadership or supervision experience is preferred but not required.

Benefits

N/A

Pay

$19.00-30.09/hour

Schedule

Mostly weekdays, 8am-5pm. Other days and hours as needed.