Patient Services Coordinator - Radiation Oncology

About the role

As a Patient Services Coordinator, you'll help ease the journey for patients and families by ensuring compassionate, seamless care. The Procedural and Therapeutics division plays a vital role in supporting procedure-based patient care across multiple specialties, including perioperative services, endoscopy, and interventional procedures. By partnering closely with multidisciplinary teams, staff help streamline workflows, improve patient access, and support safe, efficient care.

What You'll Do

• Coordinate and schedule patient appointments, diagnostic tests, procedures, and treatments accurately and efficiently
• Serve as a key contact for patients and families by providing clear communication about scheduling, prepayment, services, and next steps
• Partner with physicians, nurses, and multidisciplinary teams to support smooth, coordinated care delivery
• Maintain and update electronic records, physician orders, and appointment templates with precision and confidentiality
• Process payments, verify insurance information, and reconcile patient accounts as part of the hospital's financial integrity process
• Ensure that all patient information is handled securely and in compliance with privacy regulations
• Assist with a variety of administrative or coordination tasks that keep patient services running seamlessly
• Other duties as assigned

Why You'll Love Working Here

• Play a vital role in ensuring each patient's care journey is positive and stress-free
• Work in a supportive, team-oriented environment that values communication and mutual respect
• Access professional development programs and growth opportunities within a leading healthcare organization
• Enjoy flexible scheduling options designed to suit both patient needs and your personal balance
• Join a hospital system that prioritizes excellence, innovation, and holistic patient care at every level

What You'll Bring

• Outstanding communication and interpersonal skills to engage with patients, families, and healthcare professionals
• Strong organizational abilities and attention to detail in managing multiple priorities
• A commitment to maintaining confidentiality, professionalism, and a focus on patient satisfaction
• Experience with scheduling systems or electronic medical records (EMR) is preferred

Qualifications

Education: High school diploma or equivalent.

Experience: Three years of relevant work experience. May substitute additional education for required experience on a one-to-one basis.

Must pass pre-employment skills test as required and administered by Human Resources.

Pay

• Hourly range: Minimum $19.23 - Midpoint $24.03 - Maximum $28.84
• Annual salary range: Minimum $40,000 - Midpoint $50,000 - Maximum $60,000
• FLSA: Non-exempt and eligible for overtime pay

Schedule

• Hours vary depending on assigned Center and business needs
• Flexibility in scheduling is essential
• Some positions may require fully on-site work
• Current available shifts: 7:30AM–4:00PM, 8:00AM–4:30PM, 8:30AM–5:00PM, 9:30AM–6:00PM, 2:30PM–11:00PM

Benefits

• Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
• Group Dental, Vision, Life, AD&D and Disability coverage
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
• Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
• Tuition Assistance Program after six months of service
• Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
• Employer paid life, AD&D and an illness-related reduced salary pay program
• Extensive wellness, recognition, fitness, employee health programs and employee resource groups