Patient Service Coordinator - Radiation Oncology

Location & Shift

St. Vincent’s Medical Center (10427). Shift: 7:00 AM – 3:30 PM, Monday through Friday.

About the Organization

The Hartford HealthCare Cancer Institute offers cancer patients a coordinated network of services under one roof. Our integrated team includes experienced, compassionate caregivers and physicians supported by the latest technology.

Responsibilities

• Warmly greet and register arriving patients.
• Answer incoming calls promptly and professionally, evaluating priority and directing calls based on urgency and subject matter.
• Schedule new patient appointments accurately and inform patients of preparation requirements prior to visits.
• Review daily reports of appointment confirmations to ensure accurate scheduling and appropriate patient communications.
• Collect co-payments and office charges as needed, and explain office payment and billing policies to patients.

Requirements

• High school diploma or equivalent.
• Experience in a fast-paced medical office highly preferred.
• Epic experience preferred.
• Strong working knowledge of insurance requirements.
• Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.
• Ability to travel independently to satellite offices with or without advanced notice.

Benefits

Hartford HealthCare offers a competitive benefits program designed to ensure work/life balance, along with opportunities for career development and growth across multiple locations.