Patient Services Coordinator IV - NHMG Cancer Administration

About the Role

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Requirements

• High School Diploma or GED, required.
• Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.

Skills

Required

• Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments.
• Understanding of CPT and ICD-9-CM coding processes.
• Excellent verbal communication skills.
• Ability to work with changing priorities.
• Excellent organizational, problem-solving, and critical-thinking skills.
• Ability to interact with individuals of all cultures and levels of authority.
• Ability to maintain confidentiality.
• Ability to function as part of a team.
• Initiative and self-motivation.
• Basic medical terminology (knowledge can be obtained through formal classes or work experience).
• High level of working knowledge of EPIC systems.
• Detailed knowledge of multiple payors billing requirements.
• Familiarity with coding requirements for practice specialty.

Preferred

• Proficient in the use of all computer software utilized in the practice.

About Us

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.