Patient Services Coordinator IV
Novant Health · Shallotte, NC · 1 mo ago
HealthcareFull-time
What We Offer
Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.
What You'll Do
- Outgoing Referral Experience Required
What We're Looking For
- Education: High School Diploma or GED, required.
- Experience: Three years of experience in a medical office setting, required.
- Other related experience may be considered in lieu of medical office experience.
Additional Skills (required)
- Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
- Requires understanding of CPT and ICD9-CM coding processes.
- Requires excellent verbal communication skills.
- Must be able to work with changing priorities.
- Requires excellent organizational, problem solving and critical thinking skills.
- Must be able to interact with individuals of all cultures and levels of authority.
- Requires the ability to maintain confidentiality.
- Must be able to function as part of a team.
- Must possess initiative.
- Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
- High level of working knowledge of EPIC systems.
- Detailed knowledge of multiple payors billing requirements.
- Familiarity of coding requirements for practice specialty.
Additional Skills (preferred)
- Proficient in the use of all computer software utilized in the practice.