Jobs · Healthcare · North Carolina

Patient Services Coordinator IV

Novant Health · Shallotte, NC · 4 mo ago
HealthcareFull-time

What We Offer

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

What You'll Do

  • Outgoing Referral Experience Required

What We're Looking For

  • Education: High School Diploma or GED, required.
  • Experience: Three years of experience in a medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.

Additional Skills (required)

  • Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
  • Requires understanding of CPT and ICD9-CM coding processes.
  • Requires excellent verbal communication skills.
  • Must be able to work with changing priorities.
  • Requires excellent organizational, problem solving and critical thinking skills.
  • Must be able to interact with individuals of all cultures and levels of authority.
  • Requires the ability to maintain confidentiality.
  • Must be able to function as part of a team.
  • Must possess initiative.
  • Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
  • High level of working knowledge of EPIC systems.
  • Detailed knowledge of multiple payors billing requirements.
  • Familiarity of coding requirements for practice specialty.

Additional Skills (preferred)

  • Proficient in the use of all computer software utilized in the practice.

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