Patient Services Coordinator (37179)

About the role

The Care Team Hospice is seeking a Patient Services Coordinator to join their team in Mishawaka, IN. This position is part of a mission-driven, patient-centered hospice provider dedicated to delivering compassionate end-of-life care.

Responsibilities

• Understands and exhibits the Traditions Health Care Mission Statement and Core Values
• Organizes, sorts, and maintains documentation in patient files in a timely manner
• Provides clerical support which may include preparation of admission, orientation, and new hire packets, typing, special projects, filing, and copying
• Phones, faxes, and scans orders/F2F to MDs via fax, mail, hand carry, processes signed orders in chart upon return and scans to patient charts
• Confirms consents signed in new admission charts, documents/communicates respite care and assures DNR in place correctly
• Notifies MD of missed visits, drug interactions, and communications
• Hospitals follow up, 30- and 60-day DC follow up calls
• Aids scheduler, intake, director of clinical services, and branch director as needed
• Works with Account Executives to assure timely order signatures
• Contacts MD offices on late orders
• Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies

Qualifications

• Education: High School Graduate
• Computer skills required
• Excellent interpersonal and organizational skills
• Knowledge of medical terminology preferred

Benefits

• Medical, Dental, and Vision Insurance
• Wellness Programs
• Career Path Program with opportunities for advancement and increased compensation
• Generous Paid Time Off and Paid Holidays
• Tuition Reimbursement and Certification Assistance
• Mileage Reimbursement
• 401(k) with Company Match