Patient Services Coordinator (38140)
The Care Team · Decatur, IL · 1 mo ago
HealthcareFull-time
About the role
We are seeking an organized and detail-oriented professional to join our hospice care team as a Patient Services Coordinator. This key operational role supports hospice patient care within a collaborative team environment at a mission-driven hospice organization.
Responsibilities
- Assign evaluation, admission, and routine visits
- Process rescheduled, missed, and reassigned visits
- Run and review scheduling and visit reports
- Verify visit documentation and clinical notes
- Ensure unscheduled visits are addressed in a timely manner
- Document scheduling activity and visit coordination accurately and timely in the EMR HCHB (Homecare Homebase)
Qualifications
- Healthcare scheduling or coordination experience preferred
- Strong organizational and multitasking skills
- Experience using HCHB (Homecare Homebase) preferred
Field Role Requirements
- Active driver’s license
- Ability to pass a criminal background check
- Ability to pass a Motor Vehicle Record (MVR) check
- Current TB testing in accordance with agency policy
- Current CPR certification as required for the role
Benefits
We offer a supportive, growth-focused environment along with a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance, plus Wellness Programs
- Career Path Program with opportunities for advancement and increased compensation
- Generous Paid Time Off and Paid Holidays
- Tuition Reimbursement and Certification Assistance
- Mileage Reimbursement
- 401(k) with Company Match
- Additional Voluntary Coverage