PATIENT SERVICE TECH - CMV - Centennial, CO

About the role

The Patient Service Technician delivers and picks up equipment from homecare patients, sets up equipment, assists with problem-solving, schedules deliveries, loads/unloads equipment, complies with regulations, completes paperwork, maintains vehicle logs, responds to emergencies, and performs routine maintenance.

Responsibilities

• Delivers and picks up equipment from homecare patients.
• Sets up equipment and instructs patients on the basic use of equipment.
• Assists patients in solving problems regarding equipment use.
• Schedules and organizes daily deliveries and pickups according to geographic territory.
• Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle.
• Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.
• Completes necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs.
• Distributes paperwork to appropriate personnel.
• Notifies supervisor if any one of the following items is discovered in the patient's home: Physical abuse of any family member, Home environment is unsafe for the care ordered, such as unsanitary conditions or insufficient food for children, Animals in the home that cause unsanitary conditions.
• Maintains daily vehicle maintenance logs and incident reports.
• Ensures vehicles are in proper working condition.
• Ensures preventive maintenance on vehicles is performed on a timely basis according to D.O.T., F.D.A. and Joint Commission.
• Responds to emergency delivery calls as needed and on an on-call basis.
• May clean and assist with the repair of equipment.
• Performs routine vehicle maintenance including the checking of gasoline, oil fluids, tire pressure and brakes.
• Reports malfunction to supervisor.
• Performs other related duties as directed by supervisor.

Requirements

Education and/or Experience: High school diploma or equivalent is required. One year related work experience is required. Must be at least 21 years of age at the time of hire. Minimum of three years driving history required.

Qualifications

• Valid Driver’s license.
• Successful completion of Apria Healthcare's Driver Training Program.
• Meets job-related requirements to comply with D.O.T., F.D.A. and Joint Commission regulations.

Skills, Knowledge And Abilities

• Business Acumen
• Problem Solving/Analysis
• Communication Proficiency
• Personal Effectiveness/Credibility
• Computer Skills
• Language Skills
• Mathematical Skills

Benefits

As an Accendra Health employee, you have access to a comprehensive benefits program that includes medical, dental, and vision care coverage, paid time off, a 401(k) plan, flexible spending accounts, basic life insurance, short-and long-term disability coverage, accident insurance, teammate assistance program, paid parental leave, domestic partner benefits, mental, physical, and financial well-being programs, and more.