Patient Service Specialist - Medical Front Office

Patient Service Specialist (PSS)

Responsibilities

• Check in and check out patients
• Insurance verifications
• Scheduling
• Reports
• Faxing and scanning
• Other office duties
• Credentials patient information
• Verifies patient insurance
• Collects patient responsibility
• Scans and maintains medical documents
• Reconciles and posts charges
• Responds to patient requests
• Maintains office
• Orders supplies
• Manages mail
• Travels to cover centers as needed

Requirements

• High school diploma or GED
• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration experience preferred

Qualifications

• Flexible schedule
• Ability to work independently
• Outstanding customer service skills
• Efficient and accurate task completion

Benefits

• Health, Dental, and Vision insurance
• Life insurance
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• Patient Service Specialist Ladder Program eligibility varies

Pay

Compensation depends upon candidate’s years of experience and internal equity. Starting salary: $19 - $25 per hour based off experience.

Schedule

Full time, varying between Monday - Friday 7am - 7pm, requires travel to multiple outpatient clinics.