Patient Service Specialist - Medical Front Office

Hours: vary Monday–Friday between 7:00 AM–7:00 PM (PRN/as needed). Candidate will float to multiple outpatient clinics in the Georgetown area (Georgetown, Georgetown Northwest, Georgetown Southeast, Liberty Hill). Pay rate: $21.00 per hour.

About the role

We are seeking an organized, adaptable individual who works well both independently and with others. The Patient Service Specialist will travel to various locations as needed, deliver outstanding customer service, and ensure tasks are completed efficiently.

Responsibilities

• Process referrals and schedule patients
• Complete patient intake and data entry
• Verify insurance and obtain pre-authorizations
• Review benefits with patients and collect copays
• Greet patients and answer phones
• Schedule patient appointments
• Operate the front office of outpatient centers
• Support therapists and therapy assistants
• Perform daily cash balancing and weekly banking deposits
• Generate billing reports and close daily reports
• Handle other tasks as needed

Requirements

• High school diploma or GED

Preferred Qualifications

• Customer service experience
• Knowledge of insurance verification
• Experience in healthcare, medical, or dental office administration