Patient Service Specialist

About the role

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Requirements

• Minimum High School Diploma or GED
• Prior 1 year front desk experience
• Healthcare experience

Qualifications

• Not specified

Skills

• Excellent customer service skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office applications

Benefits

• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

Pay

$18.00/hour- Increases based on experience.

Schedule

Tuesday - Friday, 10 Hour days. 7:30 AM - 6:30 PM.