Patient Service Representative (Receptionist)
About the role
Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates. CARE IS.. our core values: Community – We're loyal to our patients, providers, and staff; Accountability – We are responsible for our behavior, interactions, and outcomes; Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others; Empathy – We treat the people the way they want to be treated; Integrity – We are honest and ethical; Service Excellence – We always do our best.
Location
Keizer primary, Salem secondary, ability to travel to other locations as needed (mileage reimbursement available)
Schedule
Varied Mondays - Thursdays, 8:00am - 5:00pm
Responsibilities
- Checking in patients for multiple providers
- Scheduling appointments
- Insurance verification
- Collecting copays
- Daily deposits
- Working from a variety of computer programs
Qualifications
- Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
- HS Diploma, GED; or 1-3 months related healthcare experience
- Comfortable in a fast‑paced environment
- Exceptional customer service skills, highly organized, and very detail oriented
Benefits
- Health Insurance – medical, dental, and vision with HSA, FSA options
- 401k – employer matching up to 4%
- Life Insurance – employer paid & voluntary options
- 8 paid holidays per year
- Tiered PTO accrual 80 – 200 hours annually
- Sick time accrual based on State Law
- Complimentary parking
- Pet insurance – voluntary option
- Employee Assistance Program provided