Patient Service Rep - UT Rheumatology

About the role

University Physicians' Association is seeking a full-time Patient Service Representative (PSR) for a rheumatology office located at UT Medical Center or UT Medical Center Halls.

Responsibilities

• Greet patients in a friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays
• Ensure good patient flow through practice by timely processing of patients as they arrive at the front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refer patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedule patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• Previous medical office experience is not required
• Strong customer service skills
• Attention to detail
• Good time management and organizational skills

Benefits

• Medical, Dental, and Vision insurance
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Life Insurance
• 401k retirement plan
• Paid Time Off (PTO)