Patient Service Rep - Skinner Dermatology and Mohs Surgery
University Physicians' Association, Inc. (UPA) · Alcoa, TN · 3 wk ago
HealthcareFull-time
About the role
University Physicians’ Association is seeking a qualified Patient Service Representative for Skinner Dermatology and Mohs Surgery LLC. This is a full-time position.
Schedule
Monday through Friday, 8:00 AM to 4:30 PM.
Responsibilities
- Greet patients in a friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays
- Ensure good patient flow through the practice by timely processing of patients as they arrive at the front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refer patient inquiries regarding medical care or treatment to nurse or physician
- Schedule patients with the appropriate physician
- Document scanning into the electronic health record
- Other duties as assigned
Requirements
- Strong communication skills
- Computer and typing skills
- Attention to detail
- Time management and organization
- Prior medical experience is required