Patient Service Rep - Neuro-Interventional Radiology

About the role

University Physicians' Association is seeking a full-time Patient Service Representative (PSR) for Neuro-Interventional Radiology located in Knoxville, TN.

Responsibilities

• Greet patients in a friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays
• Ensure good patient flow through practice by timely processing of patients as they arrive at the front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refer patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedule patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• 6 months to 1 year of previous medical experience is preferred
• Strong communication skills, attention to detail, time management, and organization are critical to success

Benefits

• Paid Time Off (PTO) and Sick Leave
• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-Term and Long-Term Disability
• Life Insurance and Critical Illness coverage
• And more