Patient Service Rep, Full-time, Urgent Care, Murphy, NC

Job Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics. Education: Required: Preferred: High school diploma or equivalent Experience: Required: Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications. Preferred: Position Requirement(s): License/Certification/Registration Required: NA Preferred: Department Position Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies. Erlanger Western Carolina Hospital Murphy, NCPatient Service Rep Standard Hours Regular