Patient Service Rep - Cayuga Women's Health

Roles and Responsibilities

• Check in patients upon arrival
• Verify/update patient demographics
• Collect outstanding balances and co-pays
• Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders
• Take messages and triage phone calls

Required Skills and Experience

• Schedule patient appointments
• Good time management and prioritization skills
• Good computer skills- Medent and Microsoft Office are utilized
• High school diploma or equivalent

Preferred Skills and Experience

• Previous medical office experience preferred
• College-level training/education in a healthcare support field preferred
• Previous EMR use/training helpful

Physical Requirements

• Sitting-- 90%
• Standing-- 10%
• Reaching-- 50%
• Bending-- 20%
• Lifting-- must be able to lift 25 lb.

Location and Travel Requirements

Onsite - 401 Cayuga Park Lane Ithaca NY
Mon - Fri 8:00am - 4:30pm with flex

Pay Range Disclosure

$18.50 to $23.00 per hour