Customer Care Rep

Responsibilities

This position will work closely with the 3rd shift pharmacist following up on customer phone calls after hours and must possess effective and professional communication skills.

Background in long-term care is preferred. This position requires good phone etiquette, organizational skills, and the ability to multi-task and pay close attention to detail.

Will perform designated pharmacy compliance tasks assigned to the position.

Provide support to 3rd shift pharmacist and pharmacy team as delegated.

Ensure that our customers are the first priority on 3rd shift.

Qualifications

Pharmacy technician certification is required within 90 days of hire for this position.

Candidates must be a friendly and hard working person who works well independently and as part of a team.

Good organizational skills, knowledge of prescription terminology, and the ability to prioritize and multi-task in a fast-paced and changing environment is required.

New hires who are not certified will have 90 days to obtain certification.

Ability to work and communicate well with others to ensure the success of the company is a must.

Detail oriented

Customer service skills

Telephone etiquette skills

Able to sit for long periods of time

Available to work overtime when needed

Knowledge of medical language and abbreviations

High school diploma or GED

CB103 #pharmacy