Patient Service Coordinator - Full Time
About the role
Blue Cloud is a leading pediatric Ambulatory Surgery Center (ASC) company, focusing on dental restorative and exodontia surgery for pediatric and special needs patients under general anesthesia. We aim to provide safe, quality, and affordable care to families and payors through our growing network of ASCs. This role is open to a Patient Service Coordinator to join our dedicated care teams.
Responsibilities
- Greet and register patients and family members
- Manage appointments and daily schedule
- Manage and provide patients and their families with appropriate forms and informational documents
- Provide customer service
- Escalate any issues, questions, or calls to the appropriate parties
Requirements
- High School Diploma or equivalent
- 2 to 3 years of customer service experience in high-volume dental or medical office setting
- Strong critical thinking and analytical skills
- Ability to communicate clearly and effectively
- Computer skills including word processing and spreadsheet
Qualifications
- Strong commitment to providing excellent care to our patients
- Enjoy working in a fast-paced, dynamic environment
- Desire to contribute to a strong culture where the entire team works together for the good of each patient
Benefits
- Medical, vision, and dental insurance
- Flexible Spending and Health Savings Accounts
- PTO (paid time off)
- Short and long-term disability
- 401K
- No on-call, no holidays, no weekends
- Bonus eligible
Pay
N/A
Schedule
N/A
Skills
N/A
Company Information
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.