Patient Service Coordinator - Full Time

About the role

Blue Cloud is a leading pediatric Ambulatory Surgery Center (ASC) company focused on providing safe, quality, and accessible care for pediatric and special needs patients under general anesthesia. We are expanding our network and are seeking a Patient Service Coordinator to join our dedicated care teams.

Responsibilities

• Greet and register patients and family members
• Manage appointments and daily schedule
• Manage and provide patients and their families with appropriate forms and informational documents
• Provide customer service
• Escalate any issues, questions, or calls to the appropriate parties

Requirements

• High School Diploma or equivalent
• 2 to 3 years of customer service experience in high-volume dental or medical office setting
• Strong critical thinking and analytical skills
• Ability to communicate clearly and effectively
• Computer skills including word processing and spreadsheet
• Bilingual (English/Spanish) a plus

Qualifications

• Strong background in patient care environment

Benefits

• Medical, vision, and dental insurance
• Flexible Spending and Health Savings Accounts
• PTO (paid time off)
• Short and long-term disability
• 401K

Pay

N/A

Schedule

No on call, no holidays, no weekends