Patient Service Auditor, Clinic Operations

About the role

The School of Dental Medicine at the University at Buffalo is seeking a Patient Service Auditor to support clinical operations and ensure compliance with institutional policies and regulatory requirements.

Responsibilities

• Review and process patient discharges and reinstatement requests in accordance with School of Dental Medicine policies and established eligibility criteria.
• Monitor and audit clinical documentation, EHR records, and billing practices across all clinical departments; facilitate provider review sessions and corrective actions to ensure compliance with accreditation, regulatory, privacy, operational, and institutional requirements.
• Conduct ongoing reviews of patient records to assess eligibility, treatment needs, and appropriateness for care within the School of Dental Medicine's clinical education programs.
• Serve as a back-up and support patient advocacy initiatives and assist in the resolution of patient concerns and complaints.
• Prepare, analyze, and distribute quality assurance, compliance, and variance reports to clinical leadership and the quality assurance and compliance teams.
• Perform other duties as assigned in support of clinical operations.

Schedule

Monday – Friday, 8:00 a.m. – 4:30 p.m.

Benefits

Comprehensive benefits package prioritizing well-being and success to enhance every aspect of your life as part of the University at Buffalo community.