Patient Scheduling Representative - Family Medicine

Work Schedule

80% FTE, 32 Hours per week. Shifts scheduled Monday through Friday between the hours of 7:30 am - 5:30 pm. Hours may vary based upon operational needs of the clinic.

Pay

Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

About the Role

Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to schedule appointments via phone, in-person or electronic correspondence.

Responsibilities

• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education

• Minimum: High school diploma or equivalent.
• Preferred: Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience

• Minimum: Six (6) months of previous experience in an office or customer service environment.
• Preferred: Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person.