Patient Scheduling Coordinator - Plastic Surgery
Proforma Health · Madison, WI · 3 wk ago
AdministrativeFull-time
About the role
We are seeking a Patient Scheduling Coordinator to facilitate and coordinate patient care through effective and timely appointment scheduling in a dynamic healthcare environment dedicated to patient-centered care and inclusion.
Responsibilities
- Schedule complex appointments that involve multiple resources for surgical and non-surgical procedures.
- Evaluate scheduling policies and procedures.
- Handle incoming calls from patients and families to assist with appointments.
- Act as a liaison with leadership to determine resource needs.
Requirements
- At least 1 year of experience in an office or customer service environment.
- Electronic medical scheduling experience is preferred.
Qualifications
- High school diploma or equivalent is preferred; additional degrees in related fields are also preferred.
Skills
- Excellent communication, organization, and customer service skills.
Benefits
- Growth opportunities within the organization.