Patient Scheduling Coordinator

We need to output HTML fragment with sections: headings

for sections present. Use

• for lists. Use

  for prose. No repeated job title heading. No Job ID etc. Remove boilerplate. Include only sections with real content. We need to parse the posting. Key info: - Department: 02050 WFBMG University Group Practice: High Point Main - Cardiology - Status: Full time - Benefits Eligible: Yes - Hours Per Week: 40 - Schedule Details/Additional Information: M-F 8a-5p - Pay Range: $20.80 - $31.20 - Under general supervision, performs patient scheduling functions and check-out duties in addition to a significant amount of higher-level work, including a combination of TES (Transaction Editing System) duties, medical coding, lead responsibilities, financial coordination, and related administrative functions. - Education and Experience: High school diploma or GED equivalent required. Three years of clerical experience required, six months of which must be at a Patient Scheduling Coordinator level or equivalent. - Licensure, Certification, and Registration: Must complete certification program and maintain accuracy standards. BCLS required within 30 days of hire. - Essential Functions: multiple bullet points (list). Let's extract each bullet. Essential Functions sections: 1. Patient Scheduling and Coordination - Schedules clinical appointments for new and returning patients with independent judgment and discretion to prioritize appointments using the IDX system. - Follows Clinical Operations standards to promote a cooperative work and patient care environment. - Makes daily judgments over the telephone regarding the timeframe in which patients should be seen based on experience and examination of patient charts. 2. Laboratory and Diagnostic Testing Coordination - Coordinates extensive laboratory work and diagnostic testing for patients using LastWord, NotesLink, Logician, and manual laboratory slips. - Anticipates necessary laboratory work and testing based on knowledge of patient needs. - Coordinates testing for inpatients, using judgment and discretion regarding the seriousness of the condition to properly plan transportation, testing timeframes, and types of tests performed. 3. Communication and Patient Support - Performs complex coordination among WFUHS physicians, external physicians, patients, nurses, and outside testing laboratories to ensure all necessary testing is completed and required paperwork is accurate and complete. - Coordinates departmental consult services as directed. - Answers inquiries regarding clinic policies and procedures. - Initiates and facilitates resolution of patient concerns and complaints utilizing Medical Center professionals as needed. - Practices excellent customer service skills and accommodates patients' special needs, including interpreter services. 4. Chart Preparation and Documentation - Assures each patient's chart is fully prepared prior to the visit, including chart work-up. - Processes Transaction Editing System (TES) files by obtaining requested information. - Performs medical coding as needed to assure proper billing for services rendered. 5. Surgery and Procedure Scheduling - Coordinates surgeries using discretion regarding scheduling timeframes, instruments needed, room availability, and physician schedules. - Obtains precertification and coordinates activities with NCBH as required. - Assures patients have all necessary information regarding their procedure. 6. Financial Responsibilities - Performs financial duties such as: - Authorizing or obtaining authorization for insurance. - Reviewing encounter forms. - Assisting with medical coding. - Providing assistance to patients regarding billing questions. 7. Training and Professional Development - Assists in the training of less experienced personnel as instructed. - Completes required educational programs to remain current on job responsibilities and fulfill compliance requirements. - Successfully completes the WFUP Certification Program. - Attends and participates regularly in WFUP Clinical Operations Department meetings. 8. Additional Duties - Performs other related duties incidental to the work described herein. - Skills And Qualifications: - Knowledge of third-party payor requirements. - Basic knowledge of ICD-9 and CPT coding, or willingness to complete these courses upon employment. - Data entry accuracy of 5,000 keystrokes per hour with a 3% or less error rate. - Ability to function independently in an intensive clinical setting. - Ability to perform multiple tasks simultaneously. - Experience using IDX, Medipac, and LastWord. - Experience with managed care or health insurance companies. - Strong customer service focus. - Work Environment: Well-lighted, well-ventilated medical office environment with adequate space. - Physical Requirements: - Activities: Standing, Walking, Sitting, Bending, Reaching with arms, Finger and hand dexterity, Talking, Hearing, Seeing - Lifting, Carrying, Pushing, and Pulling: Up to 20 pounds maximum, Up to 50 pounds maximum, Up to 100 pounds maximum - Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: - Compensation: Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training; Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions; Opportunity for annual increases based on performance - Benefits And More: Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program - Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. - About Advocate Health: description. We need to include sections only when posting has real, specific content. So we can have sections: About the role (maybe not present? The posting includes description under "Under general supervision...". Could treat that as "About the role" or "Job Summary". The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings. We have: - About the role: could be the introductory paragraph: "Under general supervision, performs patient scheduling functions and check-out duties in addition to a significant amount of higher-level work, including a combination of TES (Transaction Editing System) duties, medical coding, lead responsibilities, financial coordination, and related administrative functions." - Responsibilities: could be the Essential Functions list. - Requirements: could be Education and Experience, Licensure, Certification, and Registration. - Qualifications: maybe Skills And Qualifications. - Skills: maybe also Skills And Qualifications (but we have Qualifications and Skills separate? The instruction list includes Skills as a possible heading. We could combine Skills And Qualifications under Skills or Qualifications. But we need to avoid duplicate content. Perhaps we put Education and Experience under Requirements, Licensure under Requirements, Skills And Qualifications under Skills, and maybe Qualifications heading not needed if we already have Skills. However we need to include sections only when posting has real content. We can include Requirements, Responsibilities, Skills, Benefits, Pay, Schedule. We also have Work Environment and Physical Requirements; maybe could be under Requirements or a separate section like Working Conditions but not in list. Since not in allowed headings list, we could omit or incorporate into Requirements? The instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings but says use

  for section headings (e.g. those). Likely we should stick to those. So we can omit Work Environment and Physical Requirements or incorporate into Requirements as prose. We also have "Our Commitment to You" which includes Benefits and Compensation details. That maps to Benefits and Pay sections. We have Schedule details: M-F 8a-5p, Hours per week 40. We have Pay Range: $20.80 - $31.20. We have Benefits Eligible Yes, and description of benefits. Thus we can produce sections:

  About the role

  Under general supervision, performs patient scheduling functions and check-out duties in addition to a significant amount of higher-level work, including a combination of TES (Transaction Editing System) duties, medical coding, lead responsibilities, financial coordination, and related administrative functions.

  Responsibilities

  • Patient Scheduling and Coordination: Schedules clinical appointments for new and returning patients with independent judgment and discretion to prioritize appointments using the IDX system; follows Clinical Operations standards to promote a cooperative work and patient care environment; makes daily judgments over the telephone regarding the timeframe in which patients should be seen based on experience and examination of patient charts.
  • Laboratory and Diagnostic Testing Coordination: Coordinates extensive laboratory work and diagnostic testing for patients using LastWord, NotesLink, Logician, and manual laboratory slips; anticipates necessary laboratory work and testing based on knowledge of patient needs; coordinates testing for inpatients, using judgment and discretion regarding the seriousness of the condition to properly plan transportation, testing timeframes, and types of tests performed.
  • Communication and Patient Support: Performs complex coordination among WFUHS physicians, external physicians, patients, nurses, and outside testing laboratories to ensure all necessary testing is completed and required paperwork is accurate and complete; coordinates departmental consult services as directed; answers inquiries regarding clinic policies and procedures; initiates and facilitates resolution of patient concerns and complaints utilizing Medical Center professionals as needed; practices excellent customer service skills and accommodates patients' special needs, including interpreter services.
  • Chart Preparation and Documentation: Assures each patient's chart is fully prepared prior to the visit, including chart work-up; processes Transaction Editing System (TES) files by obtaining requested information; performs medical coding as needed to assure proper billing for services rendered.
  • Surgery and Procedure Scheduling: Coordinates surgeries using discretion regarding scheduling timeframes, instruments needed, room availability, and physician schedules; obtains precertification and coordinates activities with NCBH as required; assures patients have all necessary information regarding their procedure.
  • Financial Responsibilities: Performs financial duties such as authorizing or obtaining authorization for insurance; reviewing encounter forms; assisting with medical coding; providing assistance to patients regarding billing questions.
  • Training and Professional Development: Assists in the training of less experienced personnel as instructed; completes required educational programs to remain current on job responsibilities and fulfill compliance requirements; successfully completes the WFUP Certification Program; attends and participates regularly in WFUP Clinical Operations Department meetings.
  • Additional Duties: Performs other related duties incidental to the work described herein.
  But note: The instruction says use
  • for any list of duties/requirements/benefits. So we can break each bullet as separate
  • items. Could also group sub-bullets inside
  • with semicolons. That's fine. Better to separate each duty as its own
  • . Let's list each bullet as separate
  • . For sub-bullets we can keep as part of same
  • using commas. We'll produce
    with many
    • . Similarly for Requirements: Education and Experience, Licensure, Certification, and Registration. We'll produce:

      Requirements

      • High school diploma or GED equivalent required.
      • Three years of clerical experience required, six months of which must be at a Patient Scheduling Coordinator level or equivalent.
      • Must complete certification program and maintain accuracy standards.
      • BCLS required within 30 days of hire.
      Skills:

      Skills

      • Know