Scheduling Coordinator
NBCUniversal · Stamford, CT · 2 mo ago
HybridFull-time
Key Responsibilities
- Support workforce planning and daily crew scheduling for Olympic Games, Olympic Trials, and year-round Olympic sports productions.
- Cook up technical crew assignments, staffing changes, schedule updates, and resource allocation to ensure operational coverage across events and venues.
- Maintain accurate employee, crew, position, venue, event, and assignment data within scheduling systems and workforce management tools.
- Prepare and distribute crew schedules, production communications, call sheets, travel information, contact lists, and event-specific documentation.
- Partner closely with Production Managers, Technical Managers, Operations leaders, Engineering teams, and other stakeholders to identify staffing needs, coverage gaps, and schedule adjustments.
- Serve as a primary point of contact for crew members regarding assignments, onboarding requirements, timekeeping processes, schedule updates, and general logistics.
- Monitor staffing activity including schedule changes, callouts, replacements, and last-minute coverage needs, escalating critical issues as appropriate.
- Support onboarding and operational readiness for technical hires, including employee documentation, training requirements, system access, and assignment preparation.
- Maintain workforce reports, staffing trackers, scorecards, and operational documentation to support planning, payroll review, reporting, and post-event analysis.
- Provide day-to-day operational support before, during, and after events to ensure a positive experience for crew members and internal partners.
Qualifications/ Requirements
- Bachelor's degree or equivalent professional experience in Sports Management, Media Operations, Business Administration, Human Resources, Event Operations, or a related field.
- 1+ year of experience in scheduling, workforce coordination, operations support, production support, event management, recruiting coordination, or a related role.
- Strong organizational and project management skills with the ability to balance competing priorities and deadlines.
- Exceptional attention to detail and accuracy when maintaining staffing, scheduling, payroll, and operational information.
- Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, Teams, and OneDrive.
- Strong interpersonal and communication skills with the ability to build relationships across diverse teams.
- Ability to handle sensitive employee and operational information with discretion and professionalism.
Desired Characteristics
- Experience supporting live sports, broadcast, media, production, engineering, technical operations, or remote production environments.
- Familiarity with workforce management systems, crew scheduling platforms, timekeeping tools, and event staffing processes.
- Understanding of live production operations, including technical crew workflows, venue operations, and production logistics.
- Knowledge of Olympic sports, Olympic Trials, multi-sport events, or other large-scale sporting events.
- Experience working with freelancers, temporary employees, vendors, or project-based workforces.
- Ability to adapt quickly in a dynamic, deadline-driven environment.
Additional Requirements
- Must be willing to work in Stamford, CT, or another designated NBC Sports location as assigned.
- Must be willing and able to work flexible hours, including evenings, weekends, and holidays as business needs require.
- Must be willing and able to travel domestically and internationally, including extended assignments supporting Olympic events.
- Must have unrestricted work authorization to work in the United States.
- Must be 18 years of age or older.