Patient Scheduling Coordinator

Work Schedule

Full‑time, 100% FTE, day shift. Monday through Friday between 8:00 AM – 4:30 PM. Hours may vary based on the operational needs of the department.

Pay

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Responsibilities

• Facilitate and coordinate the care of patients through effective and timely scheduling.
• Schedule complex appointments that require coordination of multiple resources for surgical and non‑surgical procedures.
• Evaluate scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist with appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Qualifications

• No minimum education required.
• High school diploma or equivalent.
• Preferred: Associate's Degree or Bachelor's Degree in Business Administration, Healthcare, or a related field.
• Preferred: 1 year of previous experience working in an office or customer service environment.
• Required: 1 year or more of electronic medical scheduling experience.