Patient Scheduler II
Patient Scheduling
- Patient identification, registration, and scheduling
- After visit summaries with estimates
- Patient checkout and appointment scheduling
- Procedure and lab scheduling
- Obtaining required signatures and documents from patients
- Supports Population Management, Chronic Disease Management, and ACO initiatives
- Full pre-registration of all patients calling to schedule an appointment
- Updating guarantor information and verifying insurance eligibility
- Scheduling services for patients including ancillary and procedure scheduling
- Handles incoming calls, follow-up and referral work queues, ticket scheduling
- Proficiently and accurately enters data into the permanent electronic health record while talking with patients
- Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
- Performs other clerical duties as assigned
Qualifications
- 1 year of clinical healthcare experience
- 1 year experience as a Patient Scheduler I
- 1 year experience in a contact/call center
Benefits
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
Location and Schedule
Job Location: Business Service Center
Shift Rotation: Day Rotation (United States of America)
Shift Start/End: 8:00 AM/5:00 PM
Hours Per Pay Period: 80
Compensation
Compensation Range: $20.28 - $29.44 / hour