Patient Scheduler

About the role

We are seeking a detail-oriented and customer-focused Patient Scheduler / Patient Access Representative to join our team. This role is responsible for coordinating patient appointments, verifying insurance information, processing referrals, and providing billing support in a fast-paced healthcare environment.

Responsibilities

• Coordinate patient appointments
• Verify insurance information
• Process referrals
• Provide billing support

Requirements

• Experience managing 65 to 80 calls per day in a high-volume call center, patient access, scheduling, healthcare customer service, or registration environment
• Strong communication, customer service, and problem-solving skills
• Ability to multitask and manage competing priorities in a fast-paced setting
• Experience with patient registration, insurance verification, and appointment scheduling
• Proficiency with electronic health records (EHR) and scheduling systems preferred
• Strong attention to detail and organizational skills

Pay

The pay range for this position is $22.00 – $23.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a fully onsite position in Saint Louis, MO.