Patient Relations Rep II PRN - Front Office - FPG OB/GYN, Sarasota

Patient Related Activities

• Conduct patient scheduling
• Handle patient check-in and checkout
• Follow up with patients as necessary

Liaison Roles

• Communicate with physicians
• Interact with patients
• Facilitate communication with facility staff
• Collaborate with insurance companies

Collections and Compliance

• Collect payments from patients at the time of checkout
• Maintain compliance with all relevant regulations

Confidentiality and Professionalism

• Adhere to strict confidentiality guidelines
• Present a pleasant and professional demeanor

Skills and Qualifications

• Computer and keyboard skills
• Effective communication skills (oral and written)
• Initiative and self-direction
• Ability to multitask and maintain proficiency
• Dependability and reliability

Experience and Education

• One (1) year of experience in a physician office preferred
• Basic knowledge of third party payers preferred
• Knowledge of EHR/EMR preferred
• Basic knowledge of medical terminology preferred
• Proficiency in Microsoft Office software programs (Word, Excel, Outlook, Power Point, and Access) preferred
• Some college or vocational training preferred
• High School Diploma, GED, or Certificate required

Background Screening

As part of Sarasota Memorial Health Care System’s commitment to safety, all caregivers must undergo background screening through The Florida Care Provider Background Screening Clearinghouse.