Patient Registration Specialist PT Nights

About the role

At Saint Alphonsus Health System, we are seeking a Patient Registration Specialist to join our team in Nampa, ID. This position works a Night-Shift schedule (6:00PM - 8:00AM) supporting the Garrity and South Emergency Departments.

Responsibilities

• Verifies patient identification, demographic information, and insurance coverage.
• Accepts point of service payments.
• Enters patient information accurately into appropriate hospital information system(s).
• Refers patients with questions regarding financial liability to appropriate resource(s).
• Processes key documents to facilitate obtaining insurance information.
• Provides payment estimates for out-of-pocket costs.
• Educates patients/families on the use of registration kiosks or online systems.
• Identifies routine issues and escalates to Supervisor, Patient Access.
• Processes insurance claim forms.
• Reviews claims/accounts for complete information, corrects and completes forms to ensure accuracy.
• Accesses information and translates data into information acceptable to the claims processing system.
• Prepares claims for return to provider/subscriber if additional information is needed.
• Maintains all appropriate claim files and follows up on suspended or outstanding claims.
• Identifies, researches, and resolves issues related to coordination of benefits, subrogation, and general inquiry issues, then communicates the results.
• Identifies routine payer or provider issues and escalates to Lead Patient Financial Services Representative.
• Acts as a point of contact for assigned payers.
• Maintains compliance with HIPAA and other regulatory requirements throughout all activities.
• Protects the safety of patient information by verifying patient identity to preserve the integrity of the patient record and ensures all records are complete, accurate, and unique to one patient.

Requirements

• Associate degree in Accounting or Business Administration preferred.
• Prior work experience performing customer service activities within a hospital or clinic environment, an insurance company, managed care organization or other health care financial setting preferred.
• Knowledge of insurance and governmental programs, regulations, and billing processes and/or managed care contracts and coordination of benefits preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in a healthcare setting preferred.

Skills

• Excellent communication skills.
• Ability to multitask in a busy environment.
• Ability to make quick decisions independently.
• Ability to set and organize work priorities.
• Superior customer service skills.

Benefits

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.

Schedule

This Part-Time position will work a Night-Shift schedule (6:00PM - 8:00AM).

Pay

Competitive compensation with a full benefits package.