Patient Registration Specialist

About the Role

Performs all duties associated with the efficient registration of all patients accessing the facility.

Qualifications

• High School diploma or equivalent is required.
• Prior experience in medical field preferred.
• Knowledge of admitting/registration process, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, and third party funding resources.
• Excellent customer service skills along with good verbal and written communication skills.
• General knowledge of medical business office practices.
• Basic clerical skills, including typing and filing.
• Ability to communicate with the public, providers, nurses, and patients.
• Proficiency with computers, electronic devices, telephones, and fax machines.
• Ability to multitask and pay close attention to detail.
• Ability to handle confidential situations with tact.
• Adaptability to dealing with the public, patients, and hospital staff beyond giving and receiving directions or instructions.

Unusual Physical Demands and Working Conditions

• Extended periods of sitting and extensive data entry.
• Occasional lifting of no more than 50 lbs., such as files, paper, and supplies.
• Ability to maintain composure when faced with difficult or stressful situations.
• Varied work hours and rotating shifts may be required.
• Weekend and/or holiday rotation may be required.
• Possible exposure to patients with infectious diseases.