Patient Registration Representative I, Per Diem Days

About the role

Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.

Responsibilities

• Communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
• Show attention to detail and demonstrate good English speaking, spelling, reading, and mathematical skills.
• Learn quickly and follow directions as outlined in policies or given by Supervisor.
• Use strong computer skills and knowledge in Word, Excel, and ability to maneuver through multiple screens in a timely manner.
• Have 1+ year of medical office/hospital/medical billing work experience preferred.
• Have medical terminology knowledge strongly preferred.
• Have insurance knowledge required.
• Multi-task in a fast and high-pressure environment.
• Adhere strictly to all HIPAA laws and have strong typing skills (45+ wpm).
• Show strong analytical skills, problem-solving abilities, and excellent customer service and phone skills with a background in the medical industry.
• Travel to off-site locations (outpatient only).

Requirements

• High school graduate required or equivalent, evidence of continuing education preferred.
• Medical terminology strongly preferred.
• Insurance and billing experience strongly required.
• Driver's License: ability to travel to off-site locations (outpatient only).
• Bilingual Spanish or Chinese (Mandarin) preferred.

Qualifications

Age 45 and up.

Skills

Excellent written and verbal communication skills, strong computer skills, attention to detail, strong analytical skills, problem-solving abilities, excellent customer service and phone skills, ability to multi-task, strict adherence to HIPAA laws, strong typing skills, bilingual Spanish or Chinese (Mandarin) preferred.

Benefits

N/A

Pay

$25.75 - $25.75 per hour

Schedule

N/A

Contact

Address: 12401 Washington Blvd.
Zip Code: 90602