Patient Registration Representative I, FT Days

About the role

Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts.

Responsibilities

• Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.
• Communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
• Show ability to learn quickly, and follow directions as outlined in policies or given by Supervisor.
• Multi-task in a fast and high-pressed environment.
• Adhere to all HIPAA laws.
• Act and decide accordingly.
• Provide excellent customer service and phone skills with a background in the medical industry.
• Travel to off-site locations (Outpatient only).

Requirements

• Excellent written and verbal communication skills.
• Demonstrated attention to detail.
• Good English speaking, spelling, reading and mathematical skills.
• Strong computer skills and knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner.
• One year of medical office /hospital/medical billing work experience preferred.
• Medical terminology knowledge strongly preferred.
• Insurance knowledge required.
• Ability to multi-task in a fast and high-pressured environment.
• Strong analytical skills, problem-solving.
• Stringent adherence to all HIPAA laws.
• Strong typing skills 45 and up wpm is required.
• Bilingual Spanish or Chinese (Mandarin) preferred.

Qualifications

• High school graduate required or equivalent, evidence of continuing education preferred.
• Medical terminology strongly preferred.
• Insurance and billing experience strongly required.
• Driver's License: ability to travel to off-site locations (Outpatient only).

Skills

• Excellent Customer service and phone skills with a background in the medical industry.

Benefits

Not specified.

Pay

$23.00 - $31.71 per hour.

Schedule

Not specified.