Patient Registration Representative I (Bilingual Spanish)
PIH Health · Los Angeles Metropolitan Area · 1 wk ago
On-siteHealthcareFull-time
About the role
This position enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts.Responsibilities
- Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.
- Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
- Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required.
- Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor.
- Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner.
- One year of medical office /hospital/medical billing work experience preferred.
- Medical terminology knowledge strongly preferred.
- Insurance knowledge required.
- Ability to multi-task in a fast and high-pressured environment
- Stringent adherence to all HIPAA laws
- Strong typing skills 45 and up wpm is required.
- Strong analytical skills, problem solving. The ability to act and decide accordingly.
- Excellent Customer service and phone skills with a background in the medical industry
- Ability to travel to off-site locations (Outpatient only)
Requirements
- High school graduate required or equivalent, evidence of continuing education preferred.
- Medical terminology strongly preferred.
- Insurance and billing experience strongly required.
- Driver's License: ability to travel to off-site locations (Outpatient only)
Qualifications
- Bilingual Spanish or Korean
Skills
- Excellent written and verbal communication skills
- Attention to detail
- Computer skills (Word, Excel)
- Medical terminology knowledge
- Insurance knowledge
- Multi-tasking ability
- Customer service and phone skills
- Ability to travel to off-site locations (Outpatient only)