Patient Registration Rep

About the role

Under the direction of the Site Manager or Supervisor, Patient Access Services, this position is responsible for completing the inpatient and outpatient scheduling, registration, insurance verification, financial clearance processes, chart preparation, and creating the first impression of Kaleida Health's services to patients, family members and other external customers. Additional responsibilities include interviewing patients/guarantors to obtain demographic and confidential clinical and financial information necessary to appropriately schedule, register, obtain treatment authorizations and verify insurance eligibility and corresponding benefit levels. Critical to this position is the ability to gather and record all appropriate information, consents and forms that lay the groundwork for the remaining or future fiscal efforts of Kaleida Health.

Qualifications

High School Diploma or GED.

Requirements

• 1 year of clerical experience within the last 3 years.
• 1 year of Kaleida Health registration experience within the last three years is preferred.
• Successful completion of data entry assessment required.
• Core competencies and sufficient work experience to perform in the per diem position for which they are applying.
• Weight requirement: Light (up to 20 lbs).

Pay

Salary range: $20.78 – $30.98 per hour (bi‑weekly pay frequency). Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Schedule

Standard hours: 15.00 hours bi‑weekly (FTE 0.200000, i.e., 20%). Weekend/holiday requirement: No. On‑call required: No. Work arrangement: Onsite. Union code: U22 – CWA 1168 Gates & Suburban TCC. Grade: C6. Pay frequency: Bi‑weekly.