Patient Registration I - Patient Access

Job Details Patient Access | Huber Heights | Part-time | Varied Shift Responsibilities & Requirements The Patient Registration I role supports patient care and operational reliability by accurately registering patients, verifying insurance, and ensuring all required documentation is completed in accordance with regulatory standards. This position serves as a first point of contact, providing excellent customer service to patients and visitors while maintaining confidentiality and compliance with organizational policies. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program. Required Education High school diploma or GED. Required Work Experience At least 1 year of experience in a healthcare administrative or customer service role. Required Licenses, Certifications, And Registrations None required. Skills Proficiency in computer systems and data entryStrong interpersonal and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentAttention to detail and accuracyBasic understanding of insurance and healthcare processesAbility to maintain confidentiality and comply with HIPAA regulationsCustomer service orientationProblem-solving and conflict resolution skills Competencies Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient accountAssist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documentsEmployee demonstrates consistent hand hygiene practices Preferred Education Preferred Qualifications Associate degree in healthcare administration or related field. Preferred Work Experience Experience with Electronic Health Record (EHR) systems and familiarity with medical terminologybilingual or multilingual abilities. Overview Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.