Patient Registration (Emergency Department)
Patient Registration Rotating Hours
Overview
We’re seeking compassionate, tech-savvy individuals to serve as the first point of contact for patients across Emergency, Outpatient/Clinic, and Inpatient settings. The primary goal in all areas is to deliver an exceptional, welcoming patient experience.
Emergency Department
- Serve as the initial greeter in a 24/7/365 ER environment.
- Work rotating 12-hour shifts (up to 40 hours/week).
- Example rotation:
- Week A: Mon, Tue, half-day Fri, Sat, Sun
- Week B: Wed, Thu, half-day Fri
- Train across multiple registration areas:
- Front Triage Desk: Check in walk-in patients
- Ambulance Bay: Process patients arriving by ambulance or helicopter
- ER Floor: Complete bedside registration with portable devices
- Verify and update demographics, insurance, IDs, and consents in the EMR
- Support self-pay workflows and Medicare documentation
Outpatient / Clinic
- Greet patients and locate them quickly in the EMR
- Verify and update demographics and insurance with high accuracy
- Support checkout functions: follow-up scheduling and charge entry
- Answer basic questions regarding lab, pharmacy, or radiology services
Inpatient
- Provide welcoming, efficient check-in for various hospital services (lab, radiology, surgery, inpatient admissions)
- Verify and update patient demographics and insurance
- Travel to inpatient units as needed for bedside registration
- Aid with general patient inquiries related to hospital services
Required Qualifications
- 2+ years of work experience - 1+ year in customer service role
- Strong empathy and compassion
- Passion for helping others
- Strong technology and data-entry skills
What's in it for you?
- Directly contribute to patient care and meaningful experiences
- Roads to benefits, paid training, and reimbursement for passed certifications
- Clear opportunities for career growth and internal mobility
Job Type & Location
This is a Contract to Hire position based out of Indianapolis, IN.
Pay And Benefits
The pay range for this position is $16.00 - $16.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Indianapolis, IN.
Application Deadline
This position is anticipated to close on Jul 10, 2026.
About TEKsystems
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
About TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.