Patient Registrar - Multispecialty - Westchester Medical Group - Scarsdale, NY
NewYork-Presbyterian Medical Groups (NYPMG) are part of the physician enterprise of NewYork-Presbyterian, one of the nation’s most comprehensive academic health care delivery systems affiliated with two world-renowned medical schools. Through primary care and multispecialty medical practices, the physicians and other health care professionals of NYPMG, in collaboration with ColumbiaDoctors and Weill Cornell Physicians, provide families with high-quality, patient-centered care close to home in the New York metropolitan area.
About the role
We’re excited to offer a rewarding opportunity for a Patient Registrar to join our practice in Scarsdale. Here, you’ll work in a diverse environment, collaborate with experienced colleagues, and play a vital role in improving the lives of children and their families. As a member of our administrative team, you'll register patients for a variety of procedures and appointments, obtain demographic details, insurance information, and ensure proper scheduling. You'll record patient history while obtaining pre-certification and authorization for patients obtaining services. You will be the calm and reassuring presence patients need as they navigate their hospital experience.
This is a full-time position requiring 40 hours per week, with a varied schedule from Monday to Friday between 7:30 AM and 7:00 PM. Some Saturdays (one or two per month) may also be required, and overtime as needed. The primary office location is at 700 White Plains Road, Scarsdale, NY 10583. The individual must demonstrate flexibility, as they will be expected to provide coverage at other Westchester Medical Group locations when needed.
Responsibilities
- Register patients for procedures and appointments
- Obtain and verify demographic details and insurance information
- Ensure proper scheduling of patient appointments
- Record patient history
- Obtain pre-certification and authorization for patient services
- Provide a calm and reassuring presence for patients navigating their hospital experience
- Provide coverage at other Westchester Medical Group locations as needed
Requirements
- 1+ year of clerical experience
- High School Diploma or equivalent (GED)
- Effective verbal and written communication skills
- Superior customer service skills
- Energetic, approachable individual with a desire to put patients first
- Detail-oriented, able to problem solve and work independently
- Ability to multi-task and perform various registration duties efficiently
- Epic experience
Preferred Qualifications
- Prior experience in Gastroenterology, Internal Medicine, and Pediatrics
- Knowledge of medical procedures, routines, regulations, and medical terminology
- Experience working in a busy healthcare environment
- Knowledge of coding: ICD 9, CPT-4, health insurance benefits/requirements
- Some college education
Benefits
Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. NewYork-Presbyterian fosters a culture of respect, belonging, and inclusion, with employee engagement at an all-time high. Benefits include:
- Competitive base pay with recognition for experience, education, and licensure
- Countless opportunities for personal and professional growth
- Dynamic work environment that embraces every person
NewYork-Presbyterian has been recognized as one of the best companies in healthcare by Glassdoor, Forbes, Newsweek, Computerworld, and People.
Pay
Salary Range: $34.30-$40.55/hour
Schedule
- Full-time, 40 hours per week
- Varied schedule: Monday to Friday, 7:30 AM to 7:00 PM
- Some Saturdays (one or two per month) may be required
- Overtime as needed