Patient Registrar - Multi Specialty- Ossining

Location: Yorktown Heights, New York. Shift: Day.

Location details: 30 S. Highland, covering three offices (358 North Broadway and 35 South Riverside, Croton). Not easily accessible to public transportation. On‑site presence required; employees must live within a commutable distance; travel expenses are not reimbursed.

About the role

NewYork-Presbyterian Medical Groups (NYPMG) are part of the physician enterprise of NewYork-Presbyterian, one of the nation’s most comprehensive academic health care delivery systems affiliated with two world-renowned medical schools. Through primary care and multispecialty medical practices, the physicians and other health care professionals of NYPMG, in collaboration with ColumbiaDoctors and Weill Cornell Physicians, provide families with high quality, patient-centered care close to home in the New York metropolitan area.

Responsibilities

• Register patients for a variety of procedures and appointments.
• Obtain demographic details and insurance information.
• Ensure proper scheduling.
• Record patient history while obtaining pre‑certification and authorization.
• Provide a calm and reassuring presence for patients navigating their hospital experience.

Requirements

• 1+ year of clerical experience.
• High School Diploma or equivalent GED.
• Effective communication skills (verbal and written).
• Superior customer service skills.
• Energetic, approachable individual with a desire to put patients first.
• Detailed‑oriented, able to problem solve and work independently.
• Ability to multi‑task and perform various registration duties efficiently.

Qualifications

• Knowledge of medical procedures, routines, regulations, and medical terminology.
• Experience working in a busy healthcare environment, preferably pediatrics.
• Knowledge of coding: ICD‑9, CPT‑4, health insurance benefits/requirements.
• EPIC system proficiency required.

Skills

• Strong verbal and written communication.
• Excellent customer service.
• Detail‑oriented and organized.
• Problem‑solving and independent work.
• Multi‑tasking in a fast‑paced setting.

Benefits

• Comprehensive and competitive benefits supporting employees and families.
• Culture of respect, belonging, and inclusion.
• High employee engagement and opportunities for personal and professional growth.

Pay

Salary range: $29.00 – $34.15 per hour.

Schedule

Full‑time, Monday‑Friday, 40‑hour work week; flexibility required between 8:00 am and 6:00 pm.