Patient Recruitment & Retention Sr Mgr

Accountabilities

• Lead the design, implementation, and optimization of patient recruitment, retention, and decentralized clinical trial strategies.
• Partner with cross-functional teams to improve enrollment outcomes, enhance patient experiences, and ensure consistent adoption of best practices across clinical programs.
• Develop and execute patient recruitment and retention (PRR) strategies and decentralized clinical trial (DCT) approaches across clinical development programs.
• Establish feasibility criteria and identify opportunities to incorporate innovative recruitment and decentralized solutions into clinical trials.
• Collaborate with clinical program teams, study management groups, data teams, regulatory partners, and other stakeholders to integrate PRR and DCT strategies effectively.
• Advocate for patient-centered approaches by educating internal teams and promoting best practices across study portfolios.
• Research, evaluate, and select external vendors, technologies, and solutions that support patient engagement and recruitment objectives.
• Lead feasibility assessments by evaluating protocols, patient populations, site capabilities, regulatory considerations, and technology requirements.
• Support the development of clinical trial protocols by incorporating patient recruitment, retention, and decentralized trial elements.
• Monitor recruitment performance using operational data, analytics, and key performance indicators to identify trends and improvement opportunities.
• Identify implementation risks and develop mitigation strategies to protect patient safety, data integrity, and study success.
• Develop training materials and contribute to internal knowledge-sharing initiatives related to PRR and DCT methodologies.
• Track industry trends, regulatory developments, and emerging technologies to continuously enhance recruitment and retention capabilities.

Requirements

• Experienced clinical research professional with strong expertise in patient recruitment, trial operations, and stakeholder management.
• Ability to influence teams, manage complex initiatives, and apply data-driven insights to improve clinical trial performance.
• Bachelor’s degree in Life Sciences, Public Health, Clinical Research, Healthcare, or a related discipline preferred.
• 5+ years of experience in clinical development, clinical operations, patient recruitment and retention, or related functions within the pharmaceutical, biotechnology, CRO, or healthcare industries.
• Demonstrated experience developing and implementing patient recruitment and retention strategies for clinical trial enrollment.
• Strong understanding of clinical trial operations, including feasibility assessments, enrollment planning, patient burden reduction, and recruitment risk management.
• Experience supporting patient-facing solutions and decentralized or hybrid clinical trial models.
• Experience identifying, evaluating, and managing external vendors and strategic partners.
• Ability to analyze operational data and performance metrics to guide decision-making.
• Strong cross-functional collaboration skills with the ability to influence stakeholders without direct authority.
• Knowledge of ICH-GCP guidelines, clinical research regulations, and patient privacy requirements.
• Experience driving process improvements, scaling best practices, and improving operational capabilities across multiple studies.
• Excellent project management, communication, presentation, and relationship-building skills.
• Experience supporting global clinical trials and collaborating with geographically distributed teams preferred.
• Familiarity with patient advocacy organizations, digital recruitment methods, and clinical trial technologies preferred.

Benefits

• Competitive annual salary range of approximately $138,670.70-$187,613.30 USD, depending on experience, skills, qualifications, and market factors.
• Comprehensive employee benefits package, including medical, dental, and vision coverage.
• Retail and savings plans with company contributions.
• Life insurance, disability coverage, and flexible spending accounts.
• Annual bonus opportunities based on eligibility.
• Stock-based long-term incentive opportunities.
• Generous paid time-off programs.
• Flexible work models where applicable.
• Career development opportunities, professional growth resources, and opportunities to expand expertise in clinical research.
• A collaborative and inclusive work environment focused on improving patient outcomes.